We purchase our products from reputable manufacturers, distributors and exporters. 

We sample all products prior to adding any item to our product line.

Unless specified within the product description, orders are processed and shipped within 1 working day. When shipped we ensure that all products are packaged with professional care, so you can feel confident that your items will arrive working and in excellent condition. 

And our warranty and return policy is second to none. Read on and find out why...

Warranty and Returns

We understand that people shop online for convenience. Modern Joys ensures that it stays that way if problems arise after a purchase is made.

Should you find upon receipt that your product is not working as expected, or for any reason you do not want the product that you have purchased, we will provide a warranty replacement or full refund (Including all shipping charges) at your discretion when you return the faulty merchandise in its original condition within 30 days of purchase. *We will also pay the return shipping, so there will be no additional burden for returning the product to us and we never charge restocking fees. Please email us first for complete instructions prior to sending in your product for return or exchange. 

After 30 days and up to 1 year from the date of original purchase, Modern Joys will work with the manufacturer or vendor on your behalf to do a product replacement (this is offered only to the original purchaser and subject to manufacturer's warranty policies). Shipping expenses at this time will become the responsibility of the purchaser. Please email us so that we can provide you with details on exchanging a defective product after 30 days of purchase.

Your business is important to us so remember our further growth and future success is based on ensuring your satisfaction. So you can rest assured that Modern Joys is commited to doing our utmost to make you happy, so that we can win your loyalty and repeat business. We hope that once you have had a chance to buy from Modern Joys, you will grow accustomed to our quality of serivice and you will make us your first choice for buying any of the electronic products we offer for sale.

*Purchasers outside of North America are responsible for all shipping charges where orders are returned or replaced. This is due to the excessive cost of shipping orders out side of continent.

Technical Help

If you have a technical problem, we are only an email away and we will be happy to offer you assistance, in whatever way we can.